Please stop listening to gurus who say "it’s a numbers game."

For an introvert, high-volume outreach is a one-way ticket to burnout and $0 revenue.

You don't need more leads. You need deeper signals.

The uncomfortable truth about why your generic templates are failing (and how to fix it today):

👇

The 'Spray and Pray' method is an energy vampire.

For extroverts, rejection is fuel. For introverts, sending 100 generic DMs drains your social battery before lunch.

When you are exhausted, you sound robotic.

Prospects can smell the copy-paste from a mile away. Stop digging your own grave.

The Math of Sanity:

Option A: 100 cold emails. 1% reply rate. 1 lead. Total burnout.
Option B: 10 hyper-personalized emails. 40% reply rate. 4 leads. Zero stress.

You don't need automation tools. You need to leverage your natural strength: Empathy.

Step 1: Invert the Funnel (Signal Sourcing)

Stop buying lead lists. Start looking for 'Triggers'.

• They just hired a Head of Sales?
• They complained about X software on LinkedIn?
• They just raised Series A?

Reach out ONLY when the pain is visible. Ignore everyone else.

Step 2: The '3x3 Research Rule'

Before you write a single word, spend 3 minutes finding 3 specific facts about them that aren't on their homepage.

• A recent podcast quote
• A contrarian tweet they liked
• A personal hobby

If you can't find these, DO NOT message them.

Step 3: The 'Introvert's Advantage' Script

Forget the hard sell. Use this structure:

1. The Observation (The 3x3 fact)
2. The Bridge (Connect fact to pain)
3. The Soft Ask (Permission-based)

'Saw you mentioned [X] on [Podcast]. It usually causes [Y] bottleneck. I built a fix. Mind if I send it over?'

Why this works immediately:

You aren't pitching; you're relating.

Generic templates are noise. Specificity is the signal.

Introverts are better listeners than talkers. Use that. If you treat outreach like a conversation rather than a broadcast, the 'numbers game' becomes irrelevant.

Stop burning out. Start sniping.

Recap for the Introvert Outreach System:
1. Ignore volume gurus
2. Hunt for signals/triggers
3. Apply 3x3 research
4. Use permission-based asks

If you found this helpful, RT the first tweet to save an introvert from burnout today.

Deeper Signals, Not More Leads

No answer is also an answer.

We’ve all heard that line, right?
But honestly… that’s *bullshit.*

🧵 ↓

If someone inquires about your product or service, you owe them a “Yes” or a “No.”

Silence isn’t professionalism, it’s laziness disguised as busyness.

The reality is, people invest time, effort, and hope into conversations.

They wait, follow up, and try to keep things moving forward only to be met with nothing but blue ticks.

That’s not “no answer.” That’s disrespect.

The screenshot below is one of my real WhatsApp follow-ups with a lead.
Weeks of polite nudges.

Not one word back.

And then suddenly, a short reply — “We hired someone else.”

That’s totally fine.
Saying “No” is fine.

But ghosting someone who reached out in good faith? Not fine.

If you’re in business, sales, hiring, partnerships, anything, say “Yes.” Say “No.” But say *something.*

Because behind every message is a human waiting for closure.

Silence is Disrespect

I went out last weekend to buy a washing machine… and ended up learning more about sales than appliances.

We visited three well-known stores in the city.
Every single sales rep politely asked for my phone number.

Guess what?
Not a single call.

🧵↓

No one bothered to check if I’d made a decision, had a question, or was waiting for a better offer.

It made me wonder, why even collect numbers if you’re not going to use them?

A few days later, we visited another branch of one of those same stores.
Different rep, same product line.

And guess what again?

We ended up buying it there, because the rep took initiative, understood what we wanted, and offered a better deal.

That day broke two myths for me:

1. Prices *can* vary for the same brand across different branches.

2. 2. The difference between closing a sale and losing one often comes down to one simple thing *the follow-up.*

It’s crazy how often businesses lose revenue not because of bad products or high prices, but because someone forgot to make that one call.

A missed follow-up is often a missed opportunity.

Sometimes, it’s not about better marketing, fancier CRM tools, or 

discounts. It’s about remembering there’s a person waiting at the other end of that phone number.

P.S. I'm also known as "The Follow-up Ninja". 🥷

Sales Reps and Phone Numbers

“Can you connect me to a human?”

That one line captures the exact moment when frustration peaks.

You’ve repeated your issue four or five times to a chatbot.
It keeps looping back with the same scripted responses.

And by the time you finally type those words, you’re not just asking for help, you’re asking for relief.

🪡

Here’s the thing:

I don’t *mind* chatting with AI bots.

In fact, if they solve my problem in one go, I’ll happily choose them over waiting in a call queue.

But when it takes endless back-and-forth, when I have to fight to be “understood,” it defeats the purpose entirely.

It’s not about AI vs. humans.
It’s about resolution vs. repetition.

Every customer conversation is really a test of patience.

By the time someone escalates to a human, they’re already carrying frustration that could have been avoided if the bot was designed to actually listen, learn, and adapt.


A good experience feels seamless:

✅ One clear answer.
✅ No repetition.
✅ No need to beg for human intervention.

The difference? Emotional accuracy.

It’s the moment a customer feels: “They get me. They understand what I’m actually asking.”

Until AI systems (and the teams behind them) nail that, the phrase “Can you connect me to a human?” will keep surfacing, and with it, a chance lost to build trust.

So the real question isn’t “Can AI replace humans in support?”
It’s “Can AI stop making people beg for humans?”

AI Support Frustration

Netflix lost $20 billion in value in just a few hours… because of *two words* from Elon Musk.

“Cancel Netflix.”

↓

That’s all he posted on X.
And suddenly, Wall Street listened. The stock dipped.
The market panicked. Value evaporated.

This isn’t about Netflix.
This isn’t even about Elon Musk.

This is about the power of *influence* in today’s world.

We live in a time where a single post, a single phrase, a single *moment* can move billions of dollars.

Where attention isn’t just currency, it’s leverage.

And here’s the part that should make every CEO, founder, and brand manager pause for a second:

* What happens if someone with influence turns their spotlight on you?
* What if the words trending tomorrow aren’t about your wins, but about your failures?
* What if your reputation can be rewritten in 280 characters?

Elon Musk doesn’t just have followers. He has *gravity*. His words pull the market with them.

And while most companies pray he doesn’t post about them… the truth is, every brand today is one viral moment away from either exponential growth or catastrophic loss.

That’s the game we’re in now.

Not just building products. Not just building companies.

But building *brands* that can survive the weight of attention.

Because in the end, it’s not the algorithms, the ads, or the campaigns that define your future.

It’s the story people tell about you when you’re not in the room.

And sometimes, that story starts with just *two words.*

The Power of Influence

I got a DM recently that said:
“I’d like to walk in your footsteps in this industry.”

My reply?
“You will only learn the things I’ve learned if you follow my footsteps. Build your own identity.”

And here’s why I said that.

When you try to walk someone else’s path, you limit yourself to their lessons, their mistakes, their perspective.

You cap your growth at their ceiling.

But when you build your own path, you unlock lessons that are unique to you. You’ll stumble differently. You’ll win differently.

And most importantly, you’ll create a story that only you can own.

Yes, it’s tempting to follow others. It feels safer. It feels easier.

But the real growth, the kind that shapes who you become, comes from carving out your own journey.

So here’s the reminder I’d give to anyone starting out:

Don’t aim to be someone’s copy.
Aim to be someone’s inspiration.

Build Your Own Path

I rarely sit through a full podcast.
Most times, I drop off after 15–20 minutes.

But this 2 hour 21 minute episode of *The Diary of a CEO* where Steven Bartlett hosted Codie A. Sanchez, Alex Hormozi, and Daniel Priestley?

I couldn’t stop.

Here’s why:

They didn’t just talk about “hustle harder.” They broke down the real games entrepreneurs play, and the stories hit hard.

Lesson 1: Choose your path wisely

You can either:

1. Apprentice under a proven entrepreneur, learn their playbook, and ride their network.

2. Or start your own business, where the first venture isn’t about the industry, it’s about learning *how business works*.

Both are valid. One is safer. The other builds scar tissue.

Lesson 2: Test your idea with MOAT

Margin. Operations. Advantage. TAM.

If your score is below 20, run.
Between 20–30, fix it.
Above 30, you may just have something fundable.

Lesson 3: Pricing is a mindset game

One story stood out:

A gym owner tripled prices. He lost a third of members… but doubled revenue and cut costs in half.

Lesson 4: Wealth is active before it’s passive

Forget the dream of “passive income” early on. The fastest way up is by increasing your active income, stacking skills, and building assets (content, systems, IP) that compound.

Lesson 5: Attention is the new currency

AI can automate entertainment. But education, proof, and raw authenticity? That’s where influence is built.

As Alex said, “Proof beats promise every time.”

The real takeaway?

Business isn’t about grinding harder.

It’s about learning which games to play, and with whom.

If three people can make me sit through a 2-hour podcast without touching the skip button, you know the insights are worth keeping.

Lessons I Learned from "This 3 Step ‘Offer’ Framework Makes $10,000 Per Month!" Podcast by Steven Bartlett

My Indian middle-class mom unknowingly taught me First Principles Thinking.

And honestly? She explained it better than any fancy MBA. 🧵👇

Me: I want to open a chai shop.

Mom: Then don’t just copy what every chaiwala is doing. Think from scratch.

That, she said, is First Principles Thinking.

She explained it like this:

What is chai really?
Water, milk, tea leaves, sugar, maybe ginger.

Break it down to the raw ingredients. Understand the *why* behind each.

Why do we add these things? she asked.

- Tea leaves = flavour
- Milk = body
- Sugar = sweetness
- Ginger = kick

Once you know *why*, you can question *how* to improve.

Then she said:

Why not try jaggery instead of sugar?
Why packet milk when gaushala milk is fresher?
Why not tulsi instead of ginger?

Boom. Innovation.

That’s First Principles Thinking:

1. Don’t assume.
2. Break down to basics.
3. Rebuild from logic, not habit.

She ended with this:

Even I never bought expensive creams. I asked — what does skin *need*?

So I used haldi, besan, and dahi. See my skin now?

Case closed.

So next time someone says:
“But that’s how it’s always done…"

Channel your inner Indian mom and say:
“Think from First Principles, not from habit.”

First Principles by Mom

Before you lose another SaaS customer, ask yourself: Is your support talking success? 🤔

Let’s break it down:

Customer churn is one of the biggest challenges for SaaS businesses.

You might be providing an incredible product, but if your customers don't feel supported, they're likely to walk away.

Think about it: How many times did a lack of timely help impact your customers’ success?

When users feel neglected or face unresolved issues, they lose trust. That trust is everything in a competitive market.

The reality is... every lost customer is a missed opportunity.

Here’s how you can turn the tide:

1. Empower your support team to be proactive.
2. Provide timely responses that show genuine care.
3. Regularly check in with users to see how they’re progressing.
4. Use feedback loops to continuously improve the customer journey.
5. Celebrate customer wins to foster loyalty.

Your support should be a bridge to success, not just a safety net.

When your team prioritizes customer well-being, you'll not only reduce churn but cultivate advocates for your brand.

Let’s focus on creating a culture of support that translates into measurable success.

P.S. What’s one change you could make to your customer support strategy today? Drop your thoughts and let’s discuss! 💬

That's a wrap!

Thanks for reading. 🫶

Someone in your network needs this. Repost to help them.
Follow @MehulFanawala to fix SaaS revenue leaks.

Before you lose another SaaS customer, ask yourself: Is your support talking success? 🤔

Most creators work harder every month.

A few work less and grow faster.

The difference?

They built this one thing early on.

Here’s how to create a flywheel that grows your audience, income, and impact — automatically:

What is a Flywheel?

It's a system that builds momentum with every action you take. Instead of starting from scratch each day, you’re compounding effort.

Why Most Creators Burn Out

They focus on content, not systems. Every tweet, post, or video is a one-off. They’re stuck in a content treadmill instead of building leverage.

Step 1: Build a Core Content Engine

Pick 1 format (thread, video, newsletter). Make it consistent, high-signal, and repeatable. This becomes the top of your flywheel.

Step 2: Repurpose Like a Pro

Turn 1 piece of core content into 5+ pieces: Tweets, short videos, carousels, email snippets, etc. Same value, different formats = more reach with less work.

Step 3: Capture & Nurture Attention

Don't just go viral — collect. Build a newsletter, community, or product waitlist.That’s how you turn eyeballs into assets.

Step 4: Build a Product Layer

Your best content shows what to do. Your product helps them do it. Courses, templates, coaching, or tools — now your content sells for you.

Step 5: Create Distribution Loops

Leverage every platform. Use call-to-actions, SEO, collabs, and automation to make your flywheel run without your constant effort.

The Result?

Each post feeds your system. Each product increases your surface area. Every action you take today makes tomorrow easier.

This is how top creators grow without burning out. No hacks. No hustle porn. Just systems that work harder than you do.

That's a wrap!

Thanks for reading. 🫶