Wondering when to pitch paid plans during trials?
Master the timing to maximize conversions for your B2B SaaS:
1️⃣ Onboarding phase: first impressions matter
❌ Introducing paid plans too early overwhelms users who're still learning the product
✅ Focus on guiding users through onboarding first. Introduce paid plans after users complete key milestones or experience their first aha moment
Struggling with low trial engagement?
Learn how in-app messaging can transform the experience for your B2B SaaS users:
1️⃣ Onboarding: guiding users from the start
❌ Problem: Users drop off because they don’t know where to begin.
✅ Fix: Use in-app welcome messages to guide new users through key onboarding steps, helping them achieve quick wins early in the trial.
Ever found yourself torn between offering an interactive demo or a free trial for your SaaS product? You’re not alone. 🤔
(Day 42/90 LinkedIn Challenge)
Here's my take on when to use each:
Interactive Demos:
1. Best for complex products needing explanation.
2. Perfect for engaging potential customers in real-time.
3. Helps showcase unique features directly.
Having trouble segmenting your trial users effectively?
(Day 39/90 LinkedIn Challenge)
Discover advanced strategies to get it right: 🧵
1/ Behavioral segmentation: treating all trial users the same
Problem: Generic messaging doesn’t address specific user actions or needs.
Fix: Segment users based on actions like feature usage, time spent in the app, or pages visited.
Struggling to track trial success in your vertical-specific SaaS?
(Day 38/90 LinkedIn Challenge)
Here’s how to fix it: 🧵
1. SaaS: activation without feature adoption
Problem: Trial users activate accounts but don’t use key features.
Fix: Track feature usage metrics like the number of tasks created, integrations set up, or reports generated.
How can you convert SaaS trial users through customer testimonials?
(Day 37/90 LinkedIn Challenge)
A thread 🧵
1. Relevance: using generic testimonials
Problem: Testimonials don’t resonate with trial users’ specific needs.
Fix: Showcase testimonials from customers in similar industries, roles, or with similar use cases.
How to handle technical issues during SaaS trials?
(Day 36/90 LinkedIn Challenge)
A thread 🧵
1. Proactive monitoring: waiting for users to report issues
Problem: Users lose trust when they encounter problems before you notice them.
Fix: Implement real-time monitoring tools to detect and address issues early.
How to handle feature requests during trials?
A thread 🧵
1. Listening: ignoring feedback
Problem: Users feel unheard when their feature requests are dismissed.
Fix: Acknowledge every request and thank users for sharing their thoughts, even if you can’t fulfill them immediately.
Sharing the worst experience of my 3-year entrepreneurial journey.
A thread...
1/ We hired an agency to design & develop the website for TheAgencyAuditor.com, but things went south quickly.
Here’s a timeline of events and the hard lessons we learned.