Everyone wants feedback, not everyone knows how to give it...
Giving feedback is crucial, but it's not one-size-fits-all. The style you choose can make or break the message.
Here are three feedback approaches and tips on delivering each...
Approach 1️⃣: Direct
Tell it like it is, focusing on what needs to be fixed without sugarcoating.
When:
- Immediate correction due to urgency or persistent issues.
Tips:
- Get to the point without being harsh
- Say why the correction is needed
- Offer ways to fix the problem
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Approach 2️⃣: Discovery
Help them find their own areas for improvement through reflective questions.
When:
- 1:1s targeted at self-improvement.
Tips:
- Let them find their own answers
- Offer help and guidance as needed
- Ensure the conversation leads to clear outcomes
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Approach 3️⃣: Observer
Focus on the facts without making judgments.
When:
- Group settings where you need to be objective.
Tips:
- Describe what you saw without personal opinions
- Explain the situation, behavior, and impact
- Invite others to share their perspectives
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