Iβm excited to share something Iβve been working on: AI tools for Zendesk!
Save your support team hours a week with an AI assistant that can:
π Adjust tone
π€ Expand / condense
π§ Analyze and summarize
...and more
Demos below! π
π Make friendly
Sometimes...support is hard and you just need an extra boost to keep your tone on brand.
Make friendly takes your message and makes it a little more friendly!
π΄οΈ Professional
Got a sensitive issue or a customer who you want a more formal touch with? Write down what needs to happen and get some help buttoning up your messaging
π Expand
When you only have time to jot down a few quick instructions, use expand to turn your notes into a full fledged message
π€ Condense
βIf I had more time, I would have written a shorter letterβ
Now you can do a full brain dump and get some help tightening things up to send a clearer message.
Save yourself time, save the customer time.
π Summarize
For the managers and tier 2/3 support staff out there, you know how long it can take to get up to speed on a complicated ticket.
Summarize distills the key points so you can quickly figure out the next action
πͺ Escalate
Need to send the ticket to engineering or another team?
Escalate will:
β’ Distill a one sentence summary of the entire thread
β’ Outline the steps to reproduce
β’ Summarize the steps taken by support agents so far
Pretty excited about all these features...but I'm also cooking up one more thing:
π§ Training on your solved tickets to suggest next steps (coming soon!)
I'll have a real landing page soon as well, but you can get started today here:
buy.stripe.com/fZefZZeU51Gm50I8wx
Ben Robertson | The Coloring Page Kingpin
@benrobertsonio
Making thousands of coloring pages and hundreds of dollars a week with π¨ colorbliss.com